cc77 Privacy Policy – How Your Personal Data Is Handled

This Privacy Policy explains what personal information cc77 collects from players in the Philippines, how that information is used, and the steps we take to keep it secure. Reading this page before you register helps you make an informed decision about your data.

Data Protection Philippines Market Effective 2025

What We Collect and Why

Information You Provide Directly

When you create an account on cc77, we collect the personal details you submit during registration — including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your player account correctly. If you make a deposit or request a withdrawal, we also collect payment-related details such as your preferred payment method and transaction reference numbers. We may ask for additional documents — such as a government-issued ID — when processing identity verification or when required by our compliance obligations. All information you provide is stored securely and used only for the purposes described in this policy.

Information Collected Automatically

When you access cc77 through your browser or mobile device, we automatically collect certain technical data to help us deliver a stable and personalised experience. This includes your IP address, device type, operating system, browser version, and the pages you visit within the platform. We also record session activity such as login timestamps, game interactions, and betting history, which helps us detect unusual behaviour and protect your account from unauthorised access. Cookies and similar tracking technologies may be used to remember your preferences and keep your session active between visits. You can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform function.

How We Use Your Information

The personal data we collect is used primarily to operate and improve the cc77 platform for players in the Philippines. This includes processing your registrations and transactions, verifying your identity, responding to support requests, and sending you account-related notifications. We may also use your data to personalise your experience — for example, by surfacing game categories or promotions that are relevant to your activity on the platform. Where required by law or our licensing obligations, we may use your information to comply with anti-money laundering checks, responsible gaming assessments, or regulatory reporting. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Sharing and Third Parties

cc77 may share your personal data with trusted third-party service providers who assist us in operating the platform — such as payment processors, identity verification services, and customer support tools. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other bodies when we are legally required to do so. In the event that cc77 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where possible. We do not share your data with unrelated third parties for advertising or profiling purposes.

Data Retention and Deletion

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations. Transaction records and identity verification documents may be kept for a minimum period required under applicable Philippine regulations, even after an account is closed. If you wish to request deletion of your personal data, you may contact our support team at the email address listed in the footer of this page. Please note that some data may need to be retained even after a deletion request if it is required for legal, compliance, or dispute resolution purposes. We will inform you of any such limitations when processing your request.

Security Measures

cc77 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, or loss. These include encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view sensitive player information. We regularly review our security practices to ensure they remain appropriate for the type of data we hold and the risks associated with our platform. While we take all reasonable steps to protect your data, no online system can guarantee absolute security, and you are encouraged to use a strong, unique password for your cc77 account. If you suspect that your account has been compromised, contact our support team immediately so we can take appropriate action.

Your Rights as a Player

As a registered player on cc77, you have the right to access the personal data we hold about you and to request corrections if any information is inaccurate or out of date. You may also request a copy of your data in a portable format, or ask us to restrict how your data is processed in certain circumstances. If you believe your data has been handled in a way that does not comply with this policy, you have the right to raise a complaint with our support team. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request. To exercise any of these rights, please contact us using the email address provided in the footer of this page.

Changes to This Policy

cc77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When material changes are made, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how your data is being handled. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes, our support team is available to assist you.

Key Privacy Commitments at a Glance

A quick summary of how cc77 handles your personal data on the Philippines platform.

No Data Selling

cc77 does not sell, rent, or trade your personal information to any third party for marketing or advertising purposes. Your data is used solely to operate your account and improve your experience on the platform.

Encrypted and Secure

All data transmitted between your device and cc77 is protected using industry-standard encryption. Our servers are secured with access controls to prevent unauthorised viewing of your personal or financial information.

Your Rights Are Respected

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team. We aim to process all data requests promptly and keep you informed throughout.

Cookies You Can Control

We use cookies to keep your session active and remember your preferences. You can manage or disable cookies through your browser settings at any time, though some platform features may be affected as a result.

Retention with Purpose

We only keep your data for as long as necessary to operate your account and meet our legal obligations. Once data is no longer needed and no legal hold applies, it is securely deleted from our systems.

Policy Updates Are Transparent

When this Privacy Policy is updated, the revised version is published here with a new effective date. We recommend checking this page regularly so you always know how your information is being handled by cc77.

Common Questions About Your Privacy

Answers to the questions Filipino players most often ask about data handling on cc77.

cc77 only shares your personal data with trusted third-party service providers who are directly involved in operating the platform — such as payment processors and identity verification services. These providers are bound by strict data processing agreements and are not permitted to use your information for any purpose beyond the specific service they provide. We do not share your data with unrelated companies for advertising, profiling, or marketing purposes. If we are legally required to disclose your information to a regulatory authority or law enforcement body, we will do so in accordance with applicable law. For more details, refer to the Data Sharing section of this policy above.

To request a copy of the personal data cc77 holds about you, or to ask for its deletion, please contact our support team using the email address listed in the footer of this page. We will verify your identity before processing any data request to ensure your information is not disclosed to an unauthorised party. Most requests are processed within a reasonable timeframe, and we will keep you updated on the status of your request. Please note that some data may need to be retained even after a deletion request if it is required for legal, compliance, or dispute resolution purposes — we will explain any such limitations clearly. If you have concerns about how your request is being handled, you may escalate the matter through our standard complaints process.

When you close your cc77 account, we will retain certain records for the minimum period required under applicable Philippine regulations — this typically includes transaction history and identity verification documents. This retention is necessary to meet our legal and compliance obligations and is not optional. Data that is no longer required after the mandatory retention period has passed will be securely deleted from our systems. You may contact our support team to confirm what data is being held and for how long after your account closure. We will not use your retained data for any marketing or promotional purpose once your account has been closed.

cc77 works with trusted payment processors to handle all deposit and withdrawal transactions in Philippine pesos. Full payment credentials — such as card numbers or e-wallet PINs — are not stored directly on our servers; they are handled by our payment partners in accordance with their own security standards. We do retain transaction reference numbers and payment method types as part of your account history for record-keeping and dispute resolution purposes. If you have concerns about the security of a specific transaction, contact our support team and we will investigate promptly. For general questions about payments, the FAQ page has additional information.

Questions? We Are Here to Help

If you have any questions about this Privacy Policy or how cc77 handles your personal data, visit our FAQ page or get in touch with our support team. We are committed to keeping your information safe.